January and February of 2014 are literally history. Yikes! The new car smell is gone but we can all look forward to good things for the balance of this year. It’s time to focus on enhancing every aspect of your travel practice, making every point of contact with clients as sharp as possible. As we have said to the point of extreme repetition, travel consulting is all about relationships.
The unique nature of your position as a travel consultant, however, is dual facing. Your relationships with clients are of primary importance. But of nearly equal importance is the relationships you develop with your suppliers. Knowing a supplier intimately is a very large part of mastering the art of being a travel professional. Read the rest of this entry »