Anyone who reads this column with any regularity knows I have a strong prejudice for written business plans. If I may, I want to suggest we carve out a small section of our business plans for one more set of goals and promises. Travel professionals have a powerful opportunity to influence a wide swath of public opinion regarding the environment and the people with whom clients will interact in their travels. Our own self interest suggests we do our best to be good stewards of both destinations and the indigenous, but the opportunity extends far beyond self interest. Read the rest of this entry »
AmaWaterways released new renderings of its new ship – AmaMagna – including details on the ship’s public spaces, accommodations, multiple dining venues and expansive wellness studio. To show the new ship in all of her glory, I grabbed the renderings to create an AmaMagna video, which you can view below.
The one certainty about trade show promotion is it is harder than it looks. The entire process must be a well coordinated and timed convergence of the right suppliers, the right speakers and a collection of travel professionals. This year, Travel Show Marketing Group’s Las Vegas Travel Agent Forum demonstrated how adept the group has become at putting together an exceptional travel agent trade show and received well deserved praise from both suppliers and travel professionals for their efforts.
The Stats: 900 travel agents in attendance with 130 Hosted Agents each whom boasted a vetted one million dollar annual production. More than 280 vendors were on site to exhibit, in total more than 1,700 travel professionals from across the world. Read the rest of this entry »
Would you LOVE to better understand if a new destination, attraction or package is going to make your clients jump up and shout “YES, I want to go there!”
If you’re like many in our industry you have a pretty good sense of what’s Hot, and what’s Not! But once in a while does a new trend surprise you? Do you scratch your head and wonder why the sudden interest in something you thought was off the radar screen?
As I have said, I am a huge fan of technology and embrace each new evolution as much as I can. Facebook—check. Podcasting—check. Blogging—check. Twitter—check. Snapchat—un-checked…sorry, just can’t wrap my head around it. And since the local newspaper is all but dead as far as advertising goes, I look online. Read the rest of this entry »
Have you ever wondered how much your business is worth? I mean, if you had to sell it tomorrow, how much would someone pay for it. In all likelihood the answer is zero, nada! But it’s probably not for the reasons you might think.
Have you every had that client request that was challenging to meet, or even impossible? They want a cruise, but they don’t want kids onboard or even younger adults, and they’re traveling solo. Adult only cruises haven’t been available outside of the charter market. We know Virgin Voyages will start sailing in 2020 with an adult only product. But they are not targeting a specific age range, other than adult. Then, along comes Saga Cruises.
Africa may be the spot on the planet most famous for safaris (a Swahili word that literally means “journey”) but it’s far from being the only place where travelers can experience close encounters of the critter kind.
Another incredible place for wildlife watching is South Asia, in particular the India, Nepal and Sri Lanka which between them boast scores of national parks and nature reserves that revolve around animals.
Cook Travel, a leader in discounted first class and business travel, has been in operation since 1974. For those 44 years they’ve offered a better, and more affordable, way to travel in style – regardless of whether it’s for business or pleasure. The fact that two-thirds of their clients are returning customers should let you know the dedication they have for offering the best prices.
If you’re a fan of Doc Martin, Poldark, the legends of King Arthur and Cream Teas, check out my top story which can be customised for independent clients or small groups.
If developing higher end UK-bound business is on your agenda, with my help, the new Best Loved Hotels’ Travel Guide should become a well-thumbed guide to some of the best in British in British hotel keeping.
With non-stop flights into the Manchester gateway on the increase, I’ve added a few bright ideas that will add something extra to tours heading for the great heritage cities of York and Chester and some imaginative suggestions for North Wales, the Land of the Red Dragon.
For those of you who have been following my articles over the years already know that I am a fan of some of the reality TV shows. With the busy lives we lead, these shows can sometimes be that break we need from our own reality, as we watch the interesting stories unfold. I am particularly interested in anything that I can learn and apply to my own business, even from business moguls from Shark Tank to Gene Simmons of KISS!
Back in 2002, after a horse called Sarava won the Belmont Stakes (70-1 odds), I wrote a piece reminding you how the simple practice of “showing up” can prove to be the secret formula you are looking for.
I was not discounting practice and preparation. I was not suggesting that you wait until the stars are aligned properly along with a dozen other important aspects of success. I was saying that “showing up” is an integral part of the whole. Read the rest of this entry »
In 1969, Homeric Tours began packaged tours to Greece. Since then, they have grown from providing memorable getaways to the gorgeous shores of Greece to including other Mediterranean countries, Europe, and Africa as well. This family-owned business has been the trusted supplier of Mediterranean vacation memories for almost 50 years, and they attribute this to the expertise of destinations and the trust that will take care of the traveler.
David Morris | President
For more than 35 years, David Morris sailed to the top of his profession with Cunard, Crystal and most recently, as Exec VP Sales & Marketing Worldwide for Silversea Cruises. “Starting DMI has put all the pieces together where I could further expand my expertise, while bringing companies an added level of sales and marketing experience.” Throughout his career, David has maintained contacts & friendships with the “Who’s Who” of industry, both inside and outside of travel. These relationships are key to his unique ability to revitalize existing business and cultivate new business where it had not previously existed. His work on behalf of philanthropic foundations and organizations is legendary.
The Mississippi River is an American treasure. It has been a central figure of trade, exploration, literature, and music in the United States. In fact, Mark Twain once wrote, “The Mississippi River towns are comely, clean, well built, and pleasing to the eye, and cheering to the spirit. The Mississippi Valley is as reposeful as a dreamland, nothing worldly about it…nothing to hang a fret or a worry upon.” Thanks to American Cruise Lines, you’re going to learn all about why cruising the Mighty Mississippi should be on every traveler’s bucket list.
Apulia, known by a more modern name of Puglia, a region that rests on the “heel” of Italy. Like the other great cities of Italy, those in this region are steeped in rich history and ancient towns. Though, it is less of a tourist destination, which makes it a good destination for lovers of Italy who want to avoid large crowds. With a hint of Greece, the Apulia region is a perfect getaway for the traveler. Today, thanks to Globus & Cosmos, we’ll be looking at cities and alluring attractions located around Apulia.
Buenos Aires, Argentina is the perfect mix of Old European influence and the passionate culture of South America. The largest city in Argentina, it was named after the fair winds which drove the trade in and out of the city. This made the city a blender of culture from all around South America, and the world. From classic architecture to some of the best steaks in the world, Buenos Aires will delight the traveler with its sights and sounds.
Travel Agent Marshall O’Hearn shares one of his client stories for this week’s Travel Agent Diaries entry.
My clients were booked for what was supposed to be a beautiful and relaxing trip to Sandals Regency La Toc in Saint Lucia. They were scheduled to leave on a Tuesday. Their itinerary had them flying Delta into Atlanta, for a short layover, before completing their journey to Saint Lucia. However, a Nor’easter came through and was going to hit on that same day, which would have severely disrupted their travels!