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Customer Service Wisdom #2: Contact The People Who Are Meaningful To You And Your Business Regularly

2. Contact the people who are meaningful to you and your business regularly.

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When you are out of sight, you are out of mind. At this moment, you are out of sight.

What are you planning to do about it? Visibility is your responsibility. A mistake many people make is to think that if I keep popping up in
your life I will be annoying you, This is true if, in fact, you are annoying me. So don’t annoy me.

When you appear do so with a gift in hand: of information, of appreciation, words of encouragement, of recommendation.

We all enjoy knowing that we are appreciated and valued by others. So don’t wait for the eulogy to tell people what is on your mind. Tell them today, and again next month, and again the month after that.


Mike Marchev is the author of the sales book titled Become The Exception and is a popular speaker at industry events. You can receive a complimentary copy of his Special Report titled “Your 12-Word Marketing Plan.” Email Mike and put the number “12” in the subject box. Also, ask about his 3rd Annual Training Cruise coming in November. Mike@MikeMarchev.com.

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