A new and periodic feature for Travel Research Online will be “By The Numbers”. This column will take a hard look at the financial and operating benchmarks that tell the bottom line tale of agency economics.
The source content for By The Numbers will come from TAMS (Travel Agency Management Solutions), the premier financial benchmarking and networking organization in the travel industry.
TAMS membership involves 120 travel agency and travel management companies (TMC’s) in North America, ranging in size from $2 million to over $700 million in annual sales. Read the rest of this entry »