TravelResearchOnline.com Blog

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For many years, GOGO has been a tour operator that was at the top of the list for travel agents. When, Australia based, Flight Centre, known for its retail division, took over GOGO not too long ago, the name was changed to GOGO Worldwide Vacations. Agents have expressed their concern about possible changes using GOGO, [...]

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Bob Sharak, Executive VP of Marketing and Distribution for CLIA (Cruise Lines International Association) is the guy with all the numbers. He and his team set the education goals for travel sellers that are unique in the industry. He directs consumer and trade marketing efforts, including the annual cruise3sixty travel agent conference and trade show, [...]

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Tom Baumann is president of Travel Leaders Leisure Group, part of Travel Leaders Group, a North American travel company that includes over 1,500 company-owned and franchised travel agencies in Canada and the United States. The agencies include All Aboard Travel, Cruise Specialists, CruiseDeals.com, Cruise Holidays, Partners In Travel, Luxury Travel Network, and SinglesCruise.com He joined [...]

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Paul Allen, Vice President of Sales for Holland America has been part of that family since 1981 and he’s known as the guy with all the numbers. I recently saw him, as a passenger on a full ship charter for the Smooth Jazz Cruise. He was loving the music, enjoying himself, even was seen waiting [...]

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Andy Stuart is the executive vice president of global sales and passenger services for Norwegian Cruise Line. Andy is responsible for global sales, revenue management, passenger services and public relations. He also ensures revenue optimization and oversees the Company’s public relations efforts. He was appointed to this position in November 2008.
TRO: How are you [...]

As an agency owner, the toughest things for me are to keep my sales staff focused on preferred suppliers, up to speed with the various promotions and to remember to work for the client by offering add-ons to their experience. We operate in an information overload industry.
When I first saw the name Leisure Pops, I [...]

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Vicki Freed for years paid her dues in the industry with Carnival, rising to Senior VP of Marketing and Sales before she jumped ship to Royal Caribbean as Senior Vice President of Sales. While many predicted a short reign in her new position, that appears to be far from the truth. She fits in just [...]