TravelResearchOnline.com Blog

Everywhere you go people are staring at their phones!  Look around. It’s happening at the mall, the car wash, the supermarket check-out line–people of all ages are all looking at their laps, mesmerized! What’s going on to make us all act like teens? Will we ever see a time when we talk to each other [...]

There is a four-letter word that begins with an F and usually raises a few eyebrows when it is heard.  Any guesses? No, not THAT word, this is a PG site!  I’m speaking of “fees!”  It definitely raises eyebrows, and not always in a negative way.  In fact, I’ve never seen a greater interest from [...]

You’ve made a few mistakes. I guarantee it if you’ve been in business for any length of time.
The number one mistake you will ever make while you are in business is the one mistake that you can’t apologize your way out of.  It is simply the worst. Bar none. Without exception. Hands down. Guaranteed. Numero uno.  [...]

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Choices.
When you look at your life and your career, the place you are at now and where you will be in the future are the result of choices. Sure there are circumstances beyond our control that we have to deal with but how we deal with them still comes down to choices. And there are [...]

I suspect there are a lot of travel agents who are starting to get worried about how they are going to stay in business following the recent policy revisions on rebating by Carnival and NCL. With Carnival and NCL joining Royal Caribbean, Celebrity and Azamara, with strong no rebating policies, those agents that have been [...]

Everyone… take note. I have a new email address. It’s: chelleistotallyawesome@aol.yahoo.msn.hotmail.com – you can remember that, right? How about homeagnt@yahoo.com? Surely your clients can remember that! They’ll store it in their address books forever. Maybe tvlagnt4u@hotmail.com, not to be confused with trvlagt4u@hotmail.com. Piece of cake, right?
Wrong.

Several weeks ago, I was speaking to an international audience (50 countries were represented) from a Fortune 100 company. I opened by asking the audience to lift one leg off the ground and to hold that position. This was an easy exercise — balancing on one leg, anyone can do that. I congratulated them on [...]

As an author and a speaker, I travel a lot.  Unfortunately, traveling has become a degrading, irritating, frustrating, de-humanizing experience.  Travel is still an amazing, soul-refreshing and joyous experience.  It’s the coming and going that have devolved into torture, and I’m not just speaking about the airlines.
It takes two hours and thirty minutes for me [...]

That was a recent headline in the New York Sunday Times. Apparently, women have a difficult time when it comes to promoting themselves. This was news to me, but after giving it some thought, I found myself agreeing.
According to workplace experts, woman, regardless of occupation or seniority, are often quite poor at self-promotion – and, [...]

I was reminded of this simple yet profound truth on a webinar I was conducting just last week. This one is important my friends, and very deep. Tune in. And listen to what I am about to share with you.
As I always do, I asked my coaching students for their recent good news-bad news stories. [...]