TravelResearchOnline.com Blog

We all know that the Internet has changed the way people gather travel information, as well as “shop” for their vacations. The Internet continues to grow in usage as the “one stop” source for travel information and travel specials being offered by mega travel sites and travel suppliers alike.  But recently, it has been documented [...]

One of the sad travel news stories to emerge in 2009 was the report in May that a New England-based educational tour operator for student groups had suddenly filed for a Chapter 7 bankruptcy. The fallout affected student groups from about 40 high schools across the country with trips planned and booked to visit Europe [...]

If any of you have heard enough of my live seminars, you can skip to the end; you’ve probably heard this before. Often, I will share a recorded interview with Howard Cosell and Jimmy “The Greek” Snyder.
Howard: Jimmy, what do you like best in life?
Jimmy: That’s easy Howard. I like to win.
Howard: Then, what do [...]

In my last installment I mentioned that one little status update on Facebook sent the audio version of my book to number two on iTunes within twenty-four hours.  Without a doubt, I know it was the global community of travel agents that made it happen.
Last month following the tragedy in Haiti, I decided to donate [...]

If you have been listening to the evening news, it seems that a whole bunch of “stuff” has been getting in our way. Each broadcast is filled with negative doses of shenanigans associated with our health, automobiles, food, fuel, politicians, celebrities and other apparent news-worthy “stuff” that we need to know. Toss in some global [...]

Here is something to think about after you feel you have finally figured it all out. You haven’t.
The “Sold Out” sign from a Customer Service seminar at a recent industry event caught both my attention and curiosity. This was a real eye-opener and a great reminder. I was hoping that most people in the travel [...]

I suspect that most of us are glad 2009 is over, as there is no question that it was a year full of    challenges for both travel suppliers and travel agents alike. And, while there are some positive indications that this will be a better year, there are a lot of travel professionals that feel [...]

Yes, 2009 was a very difficult year in many ways.  In stark contrast to depressing news blasting from every source, it was also a year of dreams for me, and for some amazing travel agents I know.  Was it luck?  Was it opportunism?  Was it business-savvy?  No.  It was something far more important:  VISION!

I once read a great article in the Sun Sentinel that caught my attention and made me think. But, as is often the case, I failed to rip the article out before tossing the paper into the recycling bin; but trust me, you will get the gist of the article.
DHL’s (the shipping company) rise to [...]

The beginning of the year is a great time to take stock and assess your business. Since your online presence is just as crucial an asset as any other, be sure and review all the components associated with it, including your domain name, hosting, website graphics and any content. Here’s a checklist to help you [...]