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Learn More – FAQs

Travel Research Online is a platform that allows travel professionals to receive assistance in building their travel planning practice. TRO also acts as a forum for tour operators and travel professionals to collaborate on bookings. TRO provides travel professionals assistance with researching client itineraries. Our services are free.

Travel Agents book as they always do. TRO is not a booking engine, it is an informational resource. TRO does not get involved in the booking process.

The TRO Marketing & Research Center consists of a number of reference materials that Travel Professionals can use to familiarize themselves with a destination, an activity, or a tour operator.  In addition, hundreds of current travel specials are stored in a searchable database for easy access. You have access to more than 600 destination guides, videos, epostcards, travel articles and other marketing materials for your use with clients.

The Community section of the TRO system permits travel professionals and TRO Administrators to discuss topics not be easily answered elsewhere.

If you don’t find the answer to your question below, or if you want to report a bug or make a suggestion, email .


FAQs

A. To be eligible to be listed in our Tour Operator directory, Travel Suppliers must have a demonstrable history of working with the travel agency community and paying commissions.

A. Easy. TRO retains no information on your clients. That is why our email functions do not store client names and email addresses from one use to the next. In addition, we do not provide suppliers with your information for purposes of marketing. The only time a vendor has your personal information is when you give it to them yourself.

A. TRO is built on the concept of professionalism. All comments and reviews must be done under the User’s real name. Our Community is strictly for professional use, and it is not visible to the public. Further, if a Travel Professional has a question, our Administrators make sure that someone answers the question. Unlike other Travel Professional forums, TRO’s maintains a strict “business only” policy.

A. Former publishers and writers for other destination guides used in the travel industry have undertaken the task. Already, over 600 destinations are in the destination section with additional destinations added each month. Our Activity Guides number nearly 100, and more than a dozen stories are added to the Voyager Guides each month. Best of all, Travel Professionals can use the system for free education and research, and much of it is available for Travel Professionals to private label and use as professional marketing material.



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