At first I was a little uneasy about writing monthly diaries. But as time went on, I enjoyed being able to share the ups and downs of my business, and the new things that I learned about different aspects of the travel industry and how I can incorporate them into my agency. I can see my growth just from the articles that I wrote; I was able to be transparent, and that enabled me to write about not only the great things about travel and how it affects my agency, but the mistakes as well. Read the rest of this entry »
October has started off with Matthew showing his wrath among travelers.
So far, in 2016 hurricanes have hit our Caribbean travelers with a vengeance. Hurricane season is really proving to be a challenge this year. Our clients have called with many questions and concerns regarding hurricane season, especially those trying to plan their vacations for 2017.
Well, we are not forecasters or seers, so we just give them the facts from our script… Read the rest of this entry »
To pick up on where we left off from my last diary and what I am learning about the destination-wedding niche, you’ll have to remember that you are not just arranging a wedding, but a “weekend getaway” for all your client’s guests. That means taking care of their friends and family from the moment they arrive until they leave. There are certain steps that the bride, along with her Travel Professional, should take… Read the rest of this entry »
This month I want to discuss destination weddings. I say this because I absolutely love weddings—local or abroad. I am a romantic at heart, and that’s what moved me to go into the event-planning field years later and adding travel, which makes for a well-rounded agent! Read the rest of this entry »
I’m happy to say that the last few weeks, I have been getting more and more leads. Despite what I stated last month, about my fear of losing consumers to the internet, there are still clients out there that really do want that personal touch that travel agents can provide.
I’m finding that the reason that most people book vacations on their own is because of the trust factor. Most often, we are doing business with people we don’t know. USA Today once published warning signs for consumers to be aware of less-than-reputable travel agents. Two of the suggestions resonated with me and re-affirmed the way I do business. Read the rest of this entry »
The life of a travel agent is nothing as glamorous as others may think. The past few weeks have been challenging to say the least. I say this because technology is attempting to replace the travel agent—again. I’ve received calls from potential clients requesting quotes only to compare them to what they have found on the internet.
I have been interacting with honeymooners whose main interest is to find the best “deal”. Many like the fact that they can go online and book their entire trip with the online travel agency-which means cutting out the travel agent altogether. But instead of getting discouraged, I’ve decided it’s time to adapt to the changing market. Read the rest of this entry »
It seems to be the month for cruises at my agency! Among them are two group cruises, as a matter of fact. My agency generally focuses on destination weddings and romantic honeymoons; but I decided to expand my business to include cruises, which seems to be a very popular aspect of travel for all age groups. Cruises are like resorts on sea; they’re exciting and relaxing. If you are a foodie, then you are in culinary heaven as the dining options are unlimited. While I thought there would be a lot of similarities between land vacations, there are some headaches and challenges as well!
I am Monique Gramby, Romance Travel and Cruise Specialist for White Sand Travel and I also hold the title of Business Manager. As a whole, our Agency consists of various specialties in different areas including destination weddings, honeymoon travel, and cruises. I particularly enjoy family travel with my husband and teenage daughter. Before I go any further, let me just say how excited I am to be a part of TRO Diaries! Read the rest of this entry »