Business meetings make up some of the most personal contact a travel agent might have with a client. Even in the most informal of settings, there are protocols and a standard etiquette to follow that can make the difference between the success and failure of the meeting and the relationship.
Choosing the place for the meeting usually involves either an office setting, a public venue or a home setting. Any of these may be your own or the client’s. When the venue is of your choosing, make sure that all aspects of the setting are optimal for your meeting. Pay attention to each of your five senses. Ensure that the lighting is adequate, the noise levels are conducive to discussion, Read the rest of this entry »