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Travel Research Online is a platform that allows travel agents to receive assistance in building their travel planning practice. TRO also acts as a forum for tour operators and travel agents to collaborate on bookings.
TRO provides travel professionals assistance with researching client itineraries. Our services are free.
Travel Agents book as they always do. TRO is not a booking engine, it is an informational resource. TRO does not get involved in the booking process.
The TRO Marketing & Research Center consists of a number
of reference materials that Travel Agents can use to familiarize themselves with
a destination, an activity, or a tour operator. In addition, hundreds
of current travel specials are stored in a searchable database for easy access. You have access to more than 600 destination guides, videos, epostcards, travel articles and other marketing materials for your use with clients.
The Community section of the TRO system
permits travel professionals and TRO Administrators to discuss
topics not be easily answered elsewhere.
If you don’t find the answer to your question below, or if you want to report a bug or make a suggestion, email support@travelresearchonline.com.
FAQs
Q. How does TRO choose Travel Suppliers to participate?
Q. How do I know that my TRO will keep my client information
confidential?
Q. How is TRO's Community different from other travel agency
forums?
Q. Who wrote the TRO Destination Information?
Q. How does TRO choose Travel Suppliers to participate?
A. To be eligible to be listed in our Tour Operator directory, Travel Suppliers
must have a demonstrable history of working with the travel agency community and
paying commissions.
Q. How do I know that TRO will keep my client information
confidential?
A. Easy. TRO retains no information on your clients. That is why our email functions do not store client names and email addresses from one use to the next. In addition, we do not provide suppliers with your information for purposes of marketing. The only time a vendor has your personal information is when you give it to them yourself.
Q. How is TRO's Community different from other travel agency
forums?
A. TRO is built on the concept of professionalism. All comments and reviews must be done under the User's real name. Our Community is strictly for professional use, and it is not visible to the public. Further, if a Travel Agent has a question, our Administrators make sure that someone answers the question. Unlike other Travel Agent forums, TRO's maintains a strict "business only" policy.
Q. Who wrote the TRO Destination Information?
A. Former publishers and writers for other destination guides used in the travel industry have undertaken the task. Already, over 600 destinations are in the destination section with additional destinations added each month. Our Activity Guides number nearly 100, and more than a dozen stories are added to the Voyager Guides each month. Best of all, Travel Agents can use the system for free education and research, and much of it is available for Travel Agents to private label and use as professional marketing material.
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