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Terms and Conditions/Privacy

Your use of the TravelResearchOnline.com (TRO) site signifies your agreement to the following:


1. You are a travel professional and you are at least 18 years of age.
2. All participants are acting in their own behalf and TRO, its affiliates, agents, employees and officers are in no way responsible to you for their actions or failure to act.
3. TRO its affiliates, agents, employees and officers are not to be responsible for any malfunctions, errors or other adverse events that may occur from your use of the site.
4. TRO does not grant any license or other authorization to our trademarks, service marks, copyrightable material or any intellectual property by including them on the Site.
5. TRO does not collect any information from you except for effecting communications between travel suppliers and travel professionals. Any information collected is stored for purposes of record keeping and no information is shared, sold, rented or otherwise transmitted to third parties except for purposes of completing transactions that you initiate. TRO will from time to time provide you with advertisements from travel suppliers and others, from which you may unsubscribe.
6. Any person using any TRO email function is solely responsible for the content of any communication as well as compliance with all laws concerning unsolicited email and privacy. Email functions may only be made to clients with whom the user has a pre-existing business relationship and may not be used to solicit business from parties with whom the user does not have a pre-existing business relationship. User agrees to indemnify TRO from all claims arising from the use of any email functions initiated by User.

Privacy Policy Statement

This is the web site of Travel Research Online, LLC.

Our postal address is: 
2910 Kerry Forest Pkwy #D4-217  
Tallahassee, FL 32309-6892

We can be reached via e-mail at support@travelresearchonline.com or by phone at 904-371-2991.

A short statement of our Privacy Policy:

TRO does not collect any information from you except for effecting communications between travel suppliers and travel professionals. Any information collected is stored for purposes of record keeping and no information is shared, sold, rented or otherwise transmitted to third parties except for purposes of completing transactions that you initiate. TRO will from time to time provide you with advertisements from travel suppliers and others, from which you may unsubscribe.

The details:

In order to better accommodate each visitor to our Web page, our Web server automatically recognizes the Registered User's domain name and e-mail address (where possible).

We collect the IP, domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas, aggregate information on what pages Registered Users access or visit, user-specific information on what pages Registered Users access or visit, information volunteered by the Registered Users, such as survey information and/or site registrations, name and address, telephone number.

Any information collected is stored for purposes of record keeping and no information is shared, sold, rented or otherwise transmitted to third parties except for purposes of completing transactions initiated by user. We may provide personal information about our users to trusted partners and vendors who work on behalf of or with TRO to fulfill such transactions.

Exception: Users who participate in a sweepstakes, content or other promotion sponsored by a third party (travel supplier) – the sponsor will be provided with participating user registration information.

The information we collect is used to for a variety of e-programs and/or products such as:

  • Improving the content of our Web page
  • Notifying registered users about updates to our Web site
  • Site marketing purposes
  • From time to time TRO may send advertisements on behalf of travel suppliers

You may unsubscribe from each type of program via the unsubscribe or opt-out link provided in each mailing.

With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that Registered Users add to their shopping cart, record user-specific information on what pages users access or visit, or to alert visitors to new areas that we think might be of interest to them when they return to our site.

We may share such information where we have a good faith belief that it is necessary in order to investigate (or assist in the investigation of), prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of TRO’s Terms of Use, or as otherwise required by law.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check our Web site periodically.

TRO contains external links to other websites including suppliers, advertisers and affiliates. We have no control over, and are not responsible for, the content of or information gathered by these other websites. We do not endorse any of these websites or the products or services associated with such websites merely because they are linked to our website.

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

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