NCFs explained–finally! (SATIRE) | TravelResearchOnline


NCFs explained–finally! (SATIRE)

For years and years, the non commissionable fee or NCF has flummoxed travel agents as they try and understand exactly what it is.  At one point, it was felt that it was a new fangled term for port charges and taxes, but that wasn’t it. Many feel it is just a way for the cruise lines to reduce the commission paid when agents give them a customer. Many a cruise line business development manager has been asked and none have really been able to provide an answer to this deep sea mystery. Until today!

Even last week, Vicki Freed of Royal Caribbean and Justin French of Carnival danced around the question on an ASTA Webinar. The best Freed could do was say “it is what it is” and suggest that agents find other ways to find the lost revenue because it was certainly not coming from a reduction in NCFs.

Certainly this was no help. It does not appear that Carnival or Royal Caribbean is inclined to side with Viking River Cruises in rewarding the supplier of customers with a full commission. But, the question still lingers—where the heck does this money go? Executive bonuses? Gold plated toilet seats in the office? Replenishing the money lost from a Madoff investment?

Then, on Thursday night it hit me. I can’t speak for Royal Caribbean but I now know exactly where the Carnival NCFs are going.

Photo: Flikr/Keith Allison Creative Commons License
Photo: Flikr/Keith Allison Creative Commons License

You see, Mickey Arison, Chairman of Carnival Corporation also owns the Miami Heat and on Thursday, he just got word that he will need to write a $99 million dollar paycheck for LeBron James.  That money needs to come from somewhere. And there is no better source than the travel agents. With 3.9 million passengers expected to sail on a Carnival ship this year, that works out to $25.38 per passenger in additional NCFs which must be collected to pay for LeBron. They might even increase it a bit on the slim chance there might be an Ohioan in Miami that is upset with the deal.

So there you have it. A perfectly reasonable explanation! Look for one of those “good news for our partners” emails from your BDM next week!

*Please note that this is satire! I told you that in the title, because I know how things can be taken out of context. The NCFs may be explained sometime. Or not. The NCFs may go down. Or not. The sun may rise tomorrow. Or not. But regardless, I hope you had a good laugh!

  8 thoughts on “NCFs explained–finally! (SATIRE)

  1. Kathy says:

    Thanks, John. I enjoyed this, but you know a little satire has a little bit of truth in it.

    1. John Frenaye says:

      Yes, most satire has some roots in the truth–I completely agree!

  2. This article was great and perfectly timed. Why keep NCF’s a ‘secret’. What are the cruise lines using our clients money for? Inquiry minds want and have a right to know.

    Every industry I know of (other than a few cruise lines) that offer commission on a product sold, pays commission on 100% of the total selling price.

  3. Tim Richmond says:

    NCF’s are part of the secret government program to support Area 51.

  4. Jim says:

    NCF’s are a tool used by the cruise lines, from time to time, as needed to keep commissions in the 5% of total sale range. Rich TA’s may retire leaving the cruise lines with the distasteful option of hiring actual employees.

  5. Steph Lee says:

    John, are you aware of any grants they give back to the travel industry with this money instead of sending it all to the sports industry? I have a few projects I need some funding for… 🙂

    Enjoyed the article, thanks!

  6. Erika says:

    It goes deeper than that….Having an invoice printed with the statement
    non commisionable will make one assume that the rest of the quoted rate is commisionable.Which is of course, bogus. Vicky Freeds remark is egregious and snooty..IT IS WHAT IT IS. Hah???? Well it isnt…That statement is just plain dumb…insulting…abusive.

  7. Barry says:

    I present to you this to think about!
    The NCF’s go to off set the over ride commissions paid to the big volume
    agencies that have cut special deals with the cruise lines. This could mean several points above the “traditional” top tier commissions paid out on the surface.
    Think about it.
    The big volume agency that you work for is gaining additional profit that comes directly out of your pocket.

Share your thoughts on “NCFs explained–finally! (SATIRE)”

You must be logged in to post a comment.