THE VACATION EXPRESS STRATEGY: Personal service and a select product line | Travel Research Online


THE VACATION EXPRESS STRATEGY: Personal service and a select product line

Vacation Express, a boutique tour operator based in Atlanta, has emerged as a preferred tour operator for travel agents looking for a more personalized approach for their clients seeking a top-notch vacation experience to Mexico, Costa Rica and the Caribbean. Vacation Express cuts through the overload of hotel and destination information and compresses it into a highly selective product line designed for all budgets and interest levels. Agents using Vacation Express quickly recognize the value of having a tour operator in their corner that boasts a responsive staff and takes great pride in their product expertise, including the hotels they represent and promote and ultimately sell to you and your clients.

Vacation Express’ product staff has developed profound professional relationships with some of the industry’s most sought after hotels and resorts in the most frequently requested destinations. Each of their experienced product buyers, including the executives of the company, insists on personal examination and assessment of the hotels they sell. These long-term relationships, nurtured over 22 years, translate into excellent service for your clients as well as the most competitive rates available. In an effort to provide a standardized method of determining which hotel is best suited to your client’s personal vacation requirements, Vacation Express makes use of the international 5-star rating system as the basis for its ratings with the addition of a new 6-star category, which allows them to further identify those hotels that are clearly in a class of their own.

To assist in the hotel shopping process, Vacation Express provides agents with a number of ‘special interest’ sub-sets, enabling you to further qualify your client’s final hotel choice:

All-Inclusives: Clearly one of the most popular vacation trends today, Vacation Express features personally selected all-inclusive resorts suitable for every taste and budget … from value-priced, casual hotels to elegant 6-star luxury resorts.

Weddings/Honeymoons: With Vacation Express you’ll find unsurpassed value, personally selected hotels offering special wedding and honeymoon packages and an experienced staff to ensure everything is perfect.

Family Travel: Vacation Express has handled much of the preliminary work for you and offers a wide variety of hand-picked hotels with exceptional family-friendly facilities.

Adults Only: Vacation Express offers adults only hotels designed to pamper in luxurious surroundings with impeccable service as well as those that offer a fun-loving, socially interactive escape with activity and fun on tap throughout the day and night.

Golf Resorts: Vacation Express has selected resorts with on-property courses and greens fees included; and others offering discounts at nearby courses. Vacation Express can assist in selecting exactly what your clients are looking for in a golf getaway.

Spa & Wellness: Agents will find a wide variety of resorts featuring serious onsite spa facilities where the physical, mental and spiritual elements are tended to by a staff of professionals with hydrotherapy facilities, massage therapies and body and facial treatments.

Casino Vacations: Vacation Express offers casino vacation packages to Antigua, Aruba, Costa Rica, Punta Cana, the Bahamas and Turks & Caicos, with gaming action either onsite in selected hotels or nearby.

Groups & Meetings: An experienced Group & Incentive Division specializes in arranging corporate incentives, meetings, family reunions, wedding groups and student trips at hotels with a proven track record of hosting groups.

All these factors along with Vacation Express’ lucrative agent incentive programs are among the top reasons why agents prefer Vacation Express. Agents can visit the Vacation Express web site and learn more about their destinations and their impressive list of personally selected hotels and resorts at

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