Heidi is the Reservations Manager of Blue Sky Tours. She has one of the most difficult jobs in the company as the reservation department is the life blood of the operation. She keeps everything running smoothly by coordinating schedules, answering client questions and working on customer service with the travel agents. Without Heidi Blue Sky Tours would not run as efficiently as it does.
I joined the Blue Sky Tours Team in June of 1998 in reservations. I instantly fell in love with the job and the people within this company. Loving your job makes it very easy to come to work each day! My first trip to Hawaii was in September of 1998 on a Fam trip. I was hooked! Having been to Hawaii more than 20 different times now, it’s exciting for me to be able to share the experience with others. There is always something new to discover no matter how many times you have been to the islands.
Throughout the years I have held many roles from reservations, quality control department, trainer and now as Reservations Manager. Blue Sky Tours is not just a job for me, but it’s become part of who I am. I’ve always enjoyed my work and the commitment that everyone within the company has in making dream vacations come true. Every department within the company shares a role in the success of Blue Sky Tours.
Now, in the new role that I am undertaking, my goal for the coming year is to ensure that our reservation staff continues to be known as the “most knowledgeable and friendly staff” in the industry. We know Hawaii better than anyone. Selling only one destination makes it possible for our agents to know Hawaii inside and out. We know the little details that can turn a vacation into a dream vacation. Our vendors also come to the office to update on each specific property and program which makes it even easier to keep on top of the continuously growing industry.
I’m excited about the future of Blue Sky Tours. That excitement stems from my confidence in the abilities and talent of the Blue Sky Tours team. The best Hawaii team in the business, supported by the best, most diverse tour operator in the business provides a great combination for years to come.
To learn more about Blue Sky Tours, your Hawaii experts since 1981, visit their website at www.blueskytours.com.