2 Minute Marketing Video: 5 Rules of Customer Service – #4 | TravelResearchOnline

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2 Minute Marketing Video: 5 Rules of Customer Service – #4

Client retention is a big part of marketing, certainly as important as client acquisition. By retaining your existing clients, you stabilize your travel practice, and provide a base onto which you can layer client acquisition and growth. WOW customer service is the way to retain clients, and a big part of great client service is accomplished by educating your clients.


This 365 Marketing Video is provided free to the travel agent community by:

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