Established in 1974, Mill-Run Tours prides itself on being the first US-based air consolidator. Today Mill-Run continues to maintain its place as the premier company in its segment of the travel industry. Beyond airline consolidation, Mill-Run offers a comprehensive range of offerings from air travel across the globe, including tours and packages, auto rentals, and accommodation options. Their aim is to continue growing strategically while consistently providing their clients innovative travel products and unparalleled service – always delivering the highest quality travel offerings with meticulous attention to detail, value, and professionalism every step of the way.
For decades, Mill-Run has been a prominent supplier of consolidator flights. The company has invested all these years of industry knowledge to helping travel agencies in the USA offer premier services to their customers. It offers expertise and business relationships formed with airlines to provide exceptionally low airfares for the benefit of agencies and travelers alike.
Big or Small Agencies
Mill-Run is mindful of the unique needs of travel agencies and has designed services appropriate for the size and type of your business. They are an airline consolidator for traditional and home-based travel agencies of any size. Mill-Run also handles agencies in all niches, including corporate travel, leisure, religious, missionary, and group travelers.
Mill-Run’s goal is to help your travel agency live up to its fullest potential at every stage of growth. Mill-Run helps travel agents offer their clients special flight prices and exclusive deals. They also offer net and published fares so agents can earn higher markups on every transaction.
For traditional agencies, Mill-Run offers unique destinations worldwide for competitive advantage and give agents the opportunity to upsell to boost overall commissions. They strive to keep traditional agencies in business by presenting numerous selling opportunities as they represent over 60 domestic and international airlines.
One of the elements that sets Mill-Run apart as a respected airline consolidator is the relationships they have with airlines. Mill-Run is in constant negotiation with domestic and international airlines to ensure their clients get the best discounts on flights. Some of the air carriers they are affiliated with include Sky Team, Star Partners, Oneworld and numerous other carriers.
This extensive selection of both major and smaller airlines gives agencies the variety they need to choose the best flights for their clients. Travel agencies can find affordable consolidator flights for clients with restrictive budgets and strict company business travel policies. Clients who prefer luxury over cost can book flights on reputable air carriers and enjoy exclusive upgrades.
Whatever your clients prefer, Mill-Run can negotiate airfares with the air carrier of their choosing, making them a one stop shop for all travel needs.
Mill-Run aims to offer much more than discounted airline tickets. We are dedicated to forming relationships with agencies all over the United States. Our company is invested in growing your agency and giving you the resources needed to expand and thrive. It is our priority to ensure you become a travel industry leader by creating one-of-a-kind traveling experiences for your clients.
Professional Travel Agents on Staff
To guarantee Mill-Run’s agency clients receive the best service, they have more than 200 agents to attend to your needs. Their large staff is trained to deal with a high volume of calls and consultations to make sure you are never left waiting. Whether you prefer to visit their branches physically or discuss business over the phone, Mill-Run’s staff responds in a timely manner to help you resolve issues quickly.
Their 200-strong staff does not consist of just ordinary agents: their agents are travel professionals with an average of 20 years of industry experience. In our Manhattan office alone, we speak close to 20 different languages. They can answer all your burning questions and offer advice on ticket purchases you need to make for your agency. Mill-Run’s staff is trained to deliver helpful recommendations and tips to assist you in making the best decisions for your agency, and clients.
Take advantage of their expertise to get the biggest discounts on airline tickets and the best consolidator flights for your clientele. Agents can help you create customized travel deals, assist in marketing strategies and offer general advice on how to take your business success to a whole new level.
Help Centers in 7 Locations
To further prove their commitment to providing the best customer service, Mill-Run has 7 locations within the USA. You can visit, email, call or send a fax to your nearest center during working hours. Their branch locations include their Head Office on Madison Avenue, New York; Houston; Los Angeles; San Francisco; Chicago; Washington, D.C.; and Boston. Internationally, the company maintains a fulfillment center in New Delhi, India and offers a 24 x 7 service to all clients.
Mill-Run’s branches are there for any clients who want to consult one-on-one. Outside of the centers, Mill-Run offer agencies an efficient self-service system to view available flights and make purchases. This advanced system allows agencies to see which flights are available from wherever you are. You can pull up the information to inform your customers instantly.
Mill-Run’s ticketing system also lets you make flight bookings online. You can reserve airline seats quickly from any location and complete purchases safely through secure technology. This service not only helps you book flights faster, but is also handy in situations when your customers need urgent flights.
You can find all the airlines you need on Mill-Run’s online system, as well as ticket prices. Should you run into a problem while using the Mill-Run site, you can make a quick call on 1.855.645.5868 to speak to an agent.
For more information on Mill-Run Tours, visit them online at www.millrun.com.