Monthly Archives: February 2016

The Art of the Sale: Less Talk, More Inquisition

“Sales people make the mistake of vomiting information all over their customers.”

The Art of the Sale– Philip Delves Broughton, page 135

Chapter 4 : I Believe

This is a direct quote and although it may sound a bit graphical, I think it conveys today’s point loud and clear. Read the rest of this entry »

Posted In: 1:1

TN for Publications

Todd Neuman began his career in the airline industry in 1979 in Chicago, working for Delta Air Lines while also attending college and earning certification as a private pilot. He is a graduate of the University of Dubuque in Dubuque, Iowa, with a degree in Business and Aviation Administration.

An airline industry veteran with more than 30 years experience, Todd has held senior management positions with World Travel Holdings, a leisure travel company based in Burlington, Massachusetts. Prior to his engagement with World Travel Holdings, he also served 22 years with US Airways in several management positions in the sales and marketing departments. During his tenure there, Todd was instrumental in business development to support the airline’s aggressive expansion into the Caribbean, Latin America, and Europe. Read the rest of this entry »

Posted In: Editorial Musings

Here we go again. It seems like every time we turn around, there is some calamity beyond our control tossing a wrench into our business plans. Commission cuts, Avian Flu, Mad Cow Disease, Noro Virus, Ebola… the list goes on. The latest is the Zika Virus, and this is one that I think we might want to watch as an industry as it is quite different than anything we have seen. Read the rest of this entry »