Big Mistake: Failure To Make Eye Contact | Travel Research Online


Big Mistake: Failure To Make Eye Contact

I become mildly embarrassed when I hear myself reminding people of things they should already know. But they don’t.  Or perhaps they just forget, so I remind them. And, I continue to get mildly embarrassed.

Today’s reminder comes via a Sun Sentinel Sunday Morning news article titled, “New Rules to Aid Struggling Home Owners.” My message has little to do with homeowners, and everything to do about the professional sales person.

In a pullout box labeled: Stat of The Week, the following percentages were listed as “common interview problems.”

If the shoe fits… wear it. I truly hope I am not talking to you.

Failure to make eye contact: 72%

Appearing disinterested: 62%

Answering cell phone or texting: 60%

Dressing inappropriately: 60%

Talking negative about competition: 58%

Failure to smile: 42%

Bad posture: 38%

Weak handshake: 28%

There is only one word for this observation and for this behavior: Incredible.

I am not talking about some fictitious sales wanna-be. I just might be talking about you in one or more of the percentages cited above. If you can answer positively to each and every one of the line items above, good for you. If not, it is time you fix whatever needs fixing sooner rather than later.

Mike MarchevMike presents a business-building webinar on the third Thursday of every month sponsored by AmaWaterways. To receive a complimentary invitation send Mike an email with the phrase “AmaWaterways” in the Subject Box. You will also receive a link to the recorded version.

For information on Mike’s 6-Week Online Selling Course, email Mike at with the words “sales course” in the subject box.

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