Give Great, Fantastic and Incredible | TravelResearchOnline

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Give Great, Fantastic and Incredible

Do you feel comfortable when asking your customers, “How was your experience with us?” You should be, but I am betting that you aren’t. The reason for that is you are afraid you might hear something you don’t want to hear. Yet, the truth of the matter is that you are in total control of this scenario. It is entirely up to you to make your clients, customers and guests feel very special.

Here is how you do it.

First, decide what response you want to hear. Possibilities include:

  1. Fine.
  2. Good.
  3. Okay.
  4. Not bad.
  5. I enjoyed it.
  6. Fair.
  7. Disappointed.
  8. Could have been better.
  9. Could have been worse.
  10. Exactly what I had in mind.
  11. Nothing like I had in mind.

None of the answers above are satisfactory. These responses are exactly what you don’t want to hear.

Click Here!

You want to hear GREAT! … INCREDIBLE! … FANTASTIC!

Question: “How was your experience with us?”

Answer: GREAT!

Question: “How was your experience with us?”

Answer: INCREDIBLE!

Question: “How was your experience with us?”

Answer: FANTASTIC!

Question: Would you refer our service to your friends?

Answer; ABSOLUTELY.

No wishing. No hoping. No flying by the seat of your pants. You want to hear “great,” give “great.” You want to hear “incredible,” give “incredible.” You want to hear “fantastic,” give “fantastic.”

You want referrals, give great, fantastic and incredible.

People expect “poor.” They appreciate “good.” But it is only with GREAT, INCREDIBLE and FANTASTIC that loyalty, trust and relationships are built. Now that you know the answer, GET OUT AND MAKE GREAT HAPPEN.


Mike Marchev Mike Marchev has plenty of stories, strategies and tactics to keep you on top of your game. Ask to be placed on the distribution list to receive his periodic Motivational Memo. Click Here to Join Now.
For information on Mike’s 6-Week Online Selling Course, email Mike at mike@mikemarchev.com with the words “sales course” in the subject box.

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