Big Mistake: Failure To Make Eye Contact | TravelResearchOnline


Big Mistake: Failure To Make Eye Contact

I become mildly embarrassed when I hear myself reminding people of things they should already know, but don’t. Or perhaps they just forget. So I do remind them. And, I continue to get mildly embarrassed.

Today’s reminder comes via a Sun Sentinel Sunday Morning news article titled, “New Rules to Aid Struggling Home Owners.” My message has little to do with homeowners, and everything to do about the professional sales person.

In a pullout box labeled: Stat of The Week, the following percentages were listed as “common interview problems.”

If the shoe fits…wear it. I truly hope I am not talking to you.

Failure to make eye contact: 72%

Appearing disinterested: 62%

Answering cell phone or texting: 60%

Dressing inappropriately: 60%

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Talking negative about competition: 58%

Failure to smile: 42%

Bad posture: 38%

Weak handshake: 28%

There is only one word for this observation and for this behavior: Incredible.

I am not talking about some fictitious sales wanna-be. I just might be talking about you…in one or more of the percentages cited above. If you can answer positively to each and every one of the line items above…good for you. If not, it is time you fix whatever needs fixing sooner rather than later.

Mike Marchev Mike Marchev has plenty of stories, strategies and tactics to keep you on top of your game.
Mike will be conducting his 5th annual Travel Sales & Marketing Business Development Cruise, sailing the Freedom of The Seas from Ft. Lauderdale. Email him at for complete details. Five cabins are still available.
Mike’s daily column is made possible by AmaWaterways.

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