A Manager’s Essential Duty: To Boost Employee Morale | TravelResearchOnline


A Manager’s Essential Duty: To Boost Employee Morale

I am piggy-backing today’s message off of a column I read in a New Jersey based newspaper.

Written by Mark Schnurman and printed in the Sunday edition of The Star Ledger, I read this man’s ideas with genuine interest

Among the five points he made in a bulleted format was the following, and I quote:

“A manager is responsible to find each person’s trigger. Everyone has different motivators. Meet with each employee to gain greater insight into what motivates them. You do not need to be covert, but rather ask them what their key motivators and demotivators are.”

I smiled when I read this as I still find comfort that there is at least one other individual in America who thinks like I do. Bottom Line: Motivation is a manager’s primary responsibility. The problem is that a manager cannot motivate anybody. People have to motivate themselves.

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Let me say this again. You can’t motivate other people. People have to motivate themselves.

Therefore, a manager’s number one job becomes establishing an environment where an individual can successfully motivate themselves.

So as the quote above clearly suggests, managers need to seek out from each employee what their individual hot-button looks like, sounds like, and feels like. How? By talking to them, asking them, listening to them.

Cool! To borrow from one of my worn out phrases: now get up, get out, and find out what floats your employee’s boats. Talk to them.

Mike Marchev

Mike Marchev freely shares his experiences, strategies and observations with travel professionals in an effort to keep them on top of their game. For a complimentary copy of his 12-Word Marketing Plan send him an email at mike@mikemarchev.com.

Mike’s daily column is made possible by AmaWaterways.

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