Monthly Archives: April 2019

Posted In: 60-Second Geography

Uyuni’s Bare Beauty

In the southwest corner of Bolivia, nestled in between rugged mountainous terrain and the world’s biggest salt flats, Uyuni is often overlooked town in the middle of nowhere. Yet, this small town of approximately 10,000 people receives almost 60,000 tourists a year. Thanks to Marnella Tours, today’s 60-Second Geography is all about this fascinating town and what to do there.

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Change Your World

Some people walk around looking as if they have just lost their best friend. These people are communicating to the world that life is, and will continue to be, an unfair experience. Daily existence is a total drag while life offers nothing in return for their “showing up.”

If you know one or more of these types (and I’m betting that you do) let me suggest that trying to improve the future of anyone engaged in an exercise in self-pity is often an exercise in futility. Read the rest of this entry »

Posted In: 1:1

Gudmundur Kjartansson, CEO, Iceland ProCruises

PictureSince 1992 the native Icelander has lived in Hamburg where he has been leading a successful international tour operator with focus on Iceland and Norway. He has one goal and that is to show the world how amazing Iceland is, and promises good experiences to all travelers. With a private pilot license Gudmundur enjoys to fly in his spare time, where customers and friends alike have enjoyed amazing flights, amongst them stunning flights over Iceland. Read the rest of this entry »

This could take a moment. Go grab a cup of coffee and come back prepared to give my message some serious thought.

Not spring. Not fall. Not winter. Not summer. The answer to the question is “20 years ago.” If you planted a tree 20 years ago you would be enjoying a little shade today. “Duh! Is that all you have for us today Mike?” Stay tuned.

I love to receive incoming phone calls. I love to receive email from the people I care about. I love to hear how well people are doing. I love to hear success stories. What I DO NOT like is when people call me with the “call of doom.” Read the rest of this entry »

Posted In: Editorial Musings

I think I may have won a battle with my kids. Sure, I am an old-geezer and don’t know anything. How dare I assume that my 56 years of experience could surpass that of a young twenty-something? But I think I got them. I am in the throes of college-mania. Figuring out how to juggle finances with three kids in college. And in this battle, I finally hit it home to my kids that it pays to be polite. Read the rest of this entry »

Posted In: Publishers Corner

The Secret

Last week, a travel professional emailed me with a simple, yet profound, request. She wanted THE SECRET. You know, the magic trick that transforms ordinary marketing to extraordinary. The secret that will drive more business through your door than you can handle.

So, I told her. She was the secret. So are you. Read the rest of this entry »

Posted In: Agent Perspectives

Among several interesting requests this week, there was one for 4 motoring enthusiasts who want to attend the Goodwood Revival in September. The tour I’ve created for them includes some wonderful motor museum experiences, and I offer them to you in case you have some vintage car club members in your client base.

Another was for a Scotch whisky distillery tour, which will probably tie into the Spirit of Speyside Distilled Festival in early September. A third travel agent wanted to propose a fund raiser to her local art gallery, and I’ve used as bait, the outstanding Sculpture Exhibition at the Royal Horticultural Society’s flagship garden at Wisley.

Give careful thought to these niche markets, because you will have clients with an interest in all three of them and they will share that interest with their like-minded friends. You, the travel agent can turn it into valuable business.

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Posted In: Deck Plans

In a pier-side gala in Viana do Castelo, Portugal, Mystic Invest Chairman Mário Ferreira christened World Explorer as Mystic Cruises’ first ocean cruise ship with the ship’s Godmother Carla Bruni-Sarkozy.

Captains Alex Zakalashnnyuk from Russia, Filipe Sousa from Portugal, and Terje Willassen from Norway will master the new World Explorer and bring more than 75 years of combined experience aboard the World Explorer. Read the rest of this entry »

Posted In: cartoons

Lessons From a Blind Man

Recently I was asked where I get my ideas for articles, blog posts and webinar fodder. The answer is “everywhere.” “Everyday.” All you have to do is keep your eyes and ears open and be receptive to worldly input, and you will have all the writing material you could ever wish for.

Such was the case recently. I received a GREAT reminder from a blind man. Not a blind man, but a blind man…a guy who sells blinds. Read the rest of this entry »

Posted In: Departures

Cruising the Alaskan Coast

Southeast Alaska may be part of the United States, but it sits in an icy wonderland separated from the rest of the country. It is a mostly wild place, with disconnected cities and towns that are reminiscent of the late 1800’s. Glaciers move in minuscule increments while whales play off the shore. This area of Alaska is pristine and, thanks to American Cruise Lines, today’s Outpost is all about what the traveler can find here. Read the rest of this entry »

The Price Worth Paying

“But I don’t want to bother people.”

That is the common response I hear when I ask clients why they are not attempting to remain more visible in their marketplace. “I don’t want to be a nuisance”, is a close second.

Every time I send out a notice reminding people I am still alive, I get a few emails requesting to be taken off my mailing list. “How dare I contact people offering to help them!”

The truth is, the faster you ask to be taken off my list, the I more I Iike you. Read the rest of this entry »

Posted In: TRO SMITH

Do you love going live, and now want to make even more of your time and effort?

Do you HATE going live and wonder if it’s worth jumping onto the bandwagon now?

No matter which end of the spectrum you fall into, let’s explore these vexing video questions. Read the rest of this entry »

I Love These Stories

My wife called my attention to this article, as she is aware of the type of information I enjoy sharing with you.

This lesson once again falls under the topic of “asking” and then seeing what comes from it. Sometimes, you just might hit that “home run.”

Once upon a time, a virtual nobody read that Michael Jordan (NBA Basketball Super Guy) was scared to weight lift in fear of it ruining his agility and shot-making ability. Read the rest of this entry »

Posted In: 60-Second Geography

The Floating City of Venice

Being a city made up of 118 islands, Venice is a city that decided simply being close to the water wasn’t close enough—they wanted to build on it. It sits in a lagoon, a city united by 400 bridges linking residential, commercial, and agriculture spaces. From the world-dominating Venetian fashion to the plentiful meals of fresh produce and seafood, Venice is the dream that travelers have been looking for. Thanks to Blue-Roads Touring, today’s 60-Second Geography covers this highly sought-after city.

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Time is not on our side.


This factoid was brought to my attention recently when a friend of mine shared his findings with me. His beautiful granddaughter, who once spent most of their visits wrapped tightly around his neck cuddling, now could be found most of the time up in her room texting to her friends. He realized that this is how life unfolds, but he told me he wasn’t ready for her to grow up yet. Read the rest of this entry »

You Can Do Better Than This

Often times I become mildly embarrassed when I hear myself reminding people of what they should already know. But they don’t. So I do. And I continue to get mildly embarrassed.

Today’s reminder comes via a Sun Sentinel Sunday Morning news article titled New Rules to Aid Struggling Home Owners. My message has little to do with home owners and a lot to do about you, the professional sales person. Read the rest of this entry »

Posted In: Editorial Musings

Contrary to popular opinion, I suggest that you do sweat the small stuff. Well, at least the small stuff that you can control. Weather? Don’t sweat it! Flight delays? No worries. That horrible typo in your latest email? Start sweating!

Look, we only get one shot to make a good first impression. You never know where your next client may be coming from, so you need to keep on your toes. Read the rest of this entry »

Posted In: Publishers Corner

An Axe to Grind

“If I only had an hour to chop down a tree, I would spend the first 45 minutes sharpening my axe.”Abraham Lincoln

Louie was one of the hardest working men I had ever met. A restaurant owner, he was up first thing in the morning, worked all day in the kitchen and on the floor and went to bed late at night. The next day, he would do it all again. I was amazed at his ability to put in those hours and I was sure that his new venture would be a great success. A year later, he was out of business. I told Louie’s story to one of my business mentors and he shook his head knowingly. He was not surprised at the restaurant’s failure. “Too many business people have to work hard because they don’t work smart.” Read the rest of this entry »

Turn Off That Computer

One of the most difficult lessons we learn as adults is that we are virtually all the same. We are just a bunch of older children.

Some more gray than others, and some with a few more regrets. Some with a few more letters after their name and some with a police record. (I’m just saying.)

But if life mirrors the sine wave (which I believe it does) and the back and forth motion of your piano’s pendulum sums up our existence, than perhaps it is time to give you the same advice you give to our young’uns: “Why don’t you turn off your computer and go to the library?” Read the rest of this entry »

Posted In: Soundings

If you don’t have your Europe wish list handy, go ahead and toss it aside because you’re going to need a new one altogether after this. Instead of the usual European vacation, conjure up the kind of bucket list experiences you’ll always remember from speed boats, golf cart tours, icy hideaways, and snowmobiling across glaciers. Here’s what to do and see in Europe to remember for a lifetime. Read the rest of this entry »