Customer Service Wisdom #4:
“Talk is cheap” is an age-old saying that is as true today as ever.
From politicians on down, people in general say what they think their audiences will believe or simply want to hear.
Sales people in general are pretty good at this. Say it. Sell it. Forget it.
If you want to rise to the top of the professional sales hill, all you have to do is do what you say you will do. It is that simple.
This should not be hard as long as you speak the truth and keep things real. Customers do not expect the impossible. They appreciate the truth.
More than ever, customers are seeking people they can trust and believe. People are looking for people who do what they say they will do.