I become mildly embarrassed when I hear myself reminding people of things they should already know. But, they don’t. Or, perhaps they just forget – so I remind them. And, I continue to get mildly embarrassed.
Today’s reminder comes via a Sun Sentinel Sunday Morning news article titled, New Rules to Aid Struggling Home Owners. My message has little to do with homeowners, and everything to do about the professional salesperson.
In a pullout box labeled: Stat of The Week, the following percentages were listed as “common interview problems.”
If the shoe fits… wear it. I truly hope I am not talking to you.
- Failure to make eye contact: 72%
- Appearing disinterested: 62%
- Answering cell phone or texting: 60%
- Dressing inappropriately: 60%
- Talking negative about competition: 58%
- Failure to smile: 42%
- Bad posture: 38%
- Weak handshake: 28%
There is only one word for this observation and for this behavior: Incredible.
I am not talking about some fictitious sales wanna-be. I just might be talking about you in one or more of the percentages cited above. If you can answer positively to each and every one of the line items above, good for you. If not, it is time you fix whatever needs fixing sooner rather than later.
Mike Marchev is always looking for a few more proactive travel professionals to join his Sales and Marketing Club. Send for details.