Halfway to Europe and Half the Hassle: Terceira Island Welcomes US Agents and Their Customers | Travel Research Online


Halfway to Europe and Half the Hassle: Terceira Island Welcomes US Agents and Their Customers

Looking for a laid-back European experience that offers a UNESCO World Heritage town with cobblestone streets and friendly locals, bullfights and whale watching, dormant volcanoes to hike and sunken vessel to explore—and all without the hassle of big airports? Perhaps the Azores are the destination for you and your customers.

For a small archipelago, the Azores hold a large spot in history. Smack dab in the middle of the Atlantic Ocean, halfway between North America and Europe, they have offered dry land, potable spring water and fresh food to sailors and pirates, doughboys and explorers. For tourists today, they are a stepping stone to a fun and easy vacation that’s just four or five hours from New York by plane, with a time difference of just four hours that makes communication with home easy and keeps jet lag to a minimum.

To kick off its new direct service from JFK, SATA Azores Airlines flew a group of New York travel advisors and press to this Portuguese paradise in the North Atlantic last week. (Tip for Douro River cruisers: We caught the weekly round-trip on Mondays to Terceira, but we shared the plane with many locals bound for Lisbon, who took advantage of the opportunity to get off and spend a day or two on Terceira at no extra fare.)



Photo courtesy of Cheryl Rosen


Our guide apologized for the crowds this week, when an annual festival brings matadors and bulls that run in the streets (though no bulls are injured), along with parades and pop-up food stands and the traffic they bring. But to us New Yorkers, staying in the four-star Zenite Boutique Hotel just a couple of blocks from the action, it just added to the fun. (Tip: Ask for the rooms that end in 01; room 001 has a private outdoor courtyard and 101 and 201 have balconies to enjoy the fresh air, which was a perfect 75 degrees or so.)

Before the parades and fireworks began each day, we had plenty to keep us busy. Our hometown, Angra de Heroismo or simply Angra (“anchor”), a former capital of Portugal, sits on a hill fortified in the 16th century against invading pirates and Spanish troops. All the explorers we studied in history class passed through here. Today the harbor sports a public beach, shops, and restaurants. Seafood is a staple, of course, along with beef from the local cows that wander the hillsides and mate with the bulls, cheeses from their milk, and vegetables and local wines from the vines that grow in the rich volcanic soil.

My two favorite meals were an assortment of the best fish I ever tasted, pulled fresh from the sea and then heavily salted and lightly fried, at Beira-mar; and pretty much everything on the menu, plus an amazing wine list, at Taberna de Roberto. Try the local specialty of fried lapas (limpets), which look like little clams, and the unforgettable lemon meringue pie baked by Roberto’s wife. This is also the place to try the local beef; because the cows run free, the meat can be tough here for the American palate. So forget Tomahawks on the grill and go with Roberto’s steak with egg. Book early; Roberto told us he will never expand this small place he calls home, because he is content with life as it is. A typical Terceira story.



Meals at all the restaurants we visited were delicious, though. Our guide, Ramiro Barbosa, working with the Chamber of Commerce, took us to Tasca das Tias, the QB Food Court, Caneta, Oficina de Esquina, Associacao Agricola da ilha Terceira (the local union’s restaurant), Quinto dos Acores, Taberna de Teatro, and the Michelin-starred Shipyard.

Our adventures included a zodiac ride around the rocky volcanic cliffs of the Cabras Islets and into the caves carved by the waves, a visit to the Vaquinha Cheese Factory, a tour of the vineyards and amazing natural swimming pools in the lava in Biscoitos. Our whale watch produced just one whale, but a few hundred dolphin scampering in the sunshine, for an unforgettable sight. So was our descent into the mouth of a dormant volcano at Algar Do Carvao, where the sunlight shines high above an underwater lake.

Those staying a little longer also can take a look at the neighboring islands, accessible by ferry (rent a car here, where it’s cheaper, and drive it onto the boat, our guide says) or by plane. The flight to Sao Jorge, for example, takes just 15 minutes and costs about 100 euro—and the Chamber of Commerce is working on a plan to offer a free trip to all tourists.

Also interesting was a tour of the local military base, available to the public by appointment only. Built during World War II, the base at one point housed 10,000 Americans. It was used as a staging point during Desert Storm and Desert Shield, and still is manned by a small contingent of US forces, along with the Portuguese military, to protect the North Atlantic. Where once they watched for German U-Boats, today’s soldiers support an airfield used for emergency landings of airplanes and rescue sailors in distress.



Photo courtesy of Cheryl Rosen


Travel Advisors See the Potential

Among the travel advisors on the fam trip, Trisha Vale of French’s Worldwide Travel in Newington, CT, came along “to familiarize myself with an island I know nothing about,” she says. Her takeaway? “Terceira may not be right for someone looking to party but It has some great towns and places to have fun. It would be a good destination for someone looking for great hiking, and interesting and different beaches, maybe surfers up around Biscoitos. And the temperature is a big draw; it’s a very temperate island all year round. It has that island feel, a lot of culture and history and oh my gosh, the food. Every place we went to was magnificent.

“It’s a great destination for someone who wants something a little different and off the beaten path, someone who’s been to Europe or is headed to a river cruise on the Douro and wants to break up the flight a little bit,” she said. “I’d say it’s just right for physical foodies, who like to walk and do things and then have a great dinner and some local wine.”

Agreed Dennis Quigley, product manager for Tripmasters, “I absolutely loved the island. The food and wine were great, and the people were welcoming and very proud of the links they have to American history and culture. That was maybe one of the most interesting points for me. It also provides great value for the money.

“I see two specific types as the right customer: Clients interested in an active vacation, due to the surfing, hiking, boating, and exploring options; and second, clients looking for something off the beaten path, away from the traditional European cities without sacrificing modern amenities.”



Travel advisors and press include me (from left, #3) and Dennis Quigley and Trisha Vale (#5 and 6). Photo courtesy of Cheryl Rosen


Cheryl’s 40-year career in journalism is bookended by roles in the travel industry, including Executive Editor of Business Travel News in the 1990s, and recently, Editor in Chief of Travel Market Report and admin of Cheryl Rosen’s Group for Travel Professionals, a news and support group on Facebook.

As an independent contractor since retiring from the 9-to-5 to travel more, she has written regular articles about the life and business of travel agents for Luxury Travel Advisor, Travel Agent, and Insider Travel Report. She also writes and edits for professional publications in the financial services, business, and technology sectors.

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