Travel Agent Matthew Exline shares one of his client stories for this week’s Travel Agent Diaries entry.
I have a story I would like to share about how I was able to save a client’s trip, and ensure that he reached his destination safely and on time.
The client, whom I will call “Joe,” was traveling to an extremely remote and dangerous area of a Southeast Asian country on a humanitarian mission. The stakes were high due to major security concerns, and it was extremely important for Joe to arrive at his destination on time in order to carry out his mission. I was responsible for arranging his complex air itinerary from Florida to a tiny obscure airport in this remote area.