Wow, time flies. I cannot believe that 2015 is coming to a close. Where has the time gone? It seems like yesterday I was writing my very first diary, and now sadly my last.
I have thoroughly enjoyed writing for Travel Research Online this year and would like to thank them for considering, and asking me, to be a part of the 2015 series. I hope you all have enjoyed reading the various posts and gleaned actionable information from them. I know that I have learned a great deal from my fellow writers, which has helped spark new ideas for me going forward. Read the rest of this entry »
We are all faced with distractions in our everyday lives. Some are good, and some not so good. How do you handle distractions in your work life? At times I find it difficult to stay focused with so much going on and seemingly being pulled in a million different directions. I am sure many of you can relate to this as well. To be honest, since returning from three weeks of traveling in Europe and with so much work to do, I have found it extremely difficult to get into “the zone”. Distractions seem to be everywhere lately, and jetlag and changing time zones didn’t make it any easier to jump back in. With much to catch upon, work and personal, it has almost been overwhelming with the “where do I start?” question coming up daily. Of course the answer is “at the beginning”, but where is the beginning? Where do you start when you have so much to do? Read the rest of this entry »
I have to admit, I tend to be an education junkie. I’ve always been that way — wanting to take every class possible in college and graduate school. I’ve even taken classes that didn’t count toward any degree. It wasn’t always easy applying what was taught in classroom to the workplace. If only things would be black and white, and never gray. We all know that isn’t reality, and even more so in the travel industry. Sure there are different aspects of the business and varying areas that we must learn. Some can be taught in a classroom setting or online, but there are some that you just learn from experiencing them first hand.
When this diary goes live, I’ll be on the last leg of a multi-week journey through Europe. Read the rest of this entry »
Being a one-person operation, how do you juggle it all? I mean we are running a business with all the behind the scenes tasks that come along with being self-employed. We are the face of our business, working directly with clients, potential clients, and peers, and then there is our personal life. I struggle with how to accomplish all of this daily, and I am sure many of you do as well.
Now that things have finally slowed down a little, I’ve been thinking about where my time is being spent. It can get a bit overwhelming at times. I have difficulty just keep up with the requests, consultations, and reservations. With a limited number of hours in the day, something has to get pushed aside, but what? How do you prioritize what is most important, next important, and so on? Read the rest of this entry »
In my last diary I talked about lessons I had learned while serving on jury duty. Focusing on how we can relate those, to what we do in our businesses. This diary is a continuation. I want to dig further into what makes a stronger connection with your clients. Sharing that experience was completely unexpected, and made me think that there was more I could do to deepen that connection. Read the rest of this entry »
Who would have known, or even thought, that I would walk away with some valuable lessons learned by serving on jury duty.
At the end of last month I was called to perform my civic duty and appeared at the courthouse for jury duty. I had hoped that I would not be selected and could continue with my normal busy January. Well, that didn’t happen and before the end of the 1st day, I was selected as a juror on a civil case. I’m not going to lie, I really was dreading the rest of the week. Since I was selected, I thought I would make the best of it. It turns out I would witness several “traits” that are key for any service profession to be successful. Read the rest of this entry »
A big “hello” from Tulsa, Oklahoma – where it is currently colder than it should be, and farther from the tropics than I would like it to be.
First I’d like to say that I am honored to be writing for the TRO Travel Agent Diaries. I am in great company and hope to live up to my current and past colleagues!
Before I go into “my innermost travel life” details, let me start by providing a background of where I started, and it has nothing to do with travel. Read the rest of this entry »