Author Archives: TRO Staff

There are 87 articles by TRO Staff published on this site.

Fujiyoshida, Japan

The Japan Tourism Agency has determined to conduct a “test tourism” program in May prior to a full opening to travelers. Small group tours will be permitted into the country in May to ascertain how well protocol measures will prevent an increase in Covid-19 cases. Read the rest of this entry »

United Airlines Aircraft

The Federal Aviation Administration (FAA) has cleared United Airlines for the return of 52 Boeing 777s grounded after an engine failure in February 2021. The planes represent 10% of United’s current capacity. Read the rest of this entry »

JetBlue, Spirit, Frontier

Countering an earlier rejection by Spirit Airlines of an offer to buy Spirit, JetBlue has launched a hostile takeover bid to motivate shareholders of the low-cost airline to reject a proposed acquisition by Frontier Airlines which has offered $2.9 billion. Read the rest of this entry »

Wedding guests

A recently released Priceline “Wedding Travel Report” indicates travel for weddings will surge this year as people make up for two years of lost time. The report estimates that Americans spend more than $2,700 on average to attend a wedding “out of town.” Read the rest of this entry »

Air Traffic Controllers in Jamaica went on strike for several hours on Thursday, resulting in the cancellation of dozens of flights, forced to turn around mid-flight or canceled at their points of departure. Read the rest of this entry »

AMAWaterways Cruise Ship

The Travel Institute and AmaWaterways have launched a new, additional $50 bonus commission for all travel professionals who successfully graduate with their CTA, CTC, or CTIE in 2022 and subsequently book and deposit a new AmaWaterways river cruise within 90 days of their certification date.

“Certification from The Travel Institute has propelled many travel advisors’ forward giving certified advisors the knowledge, know-how, and confidence they need to best advise their clients. We want to recognize those advisors for making this investment in their careers and striving to be their best for our mutual guests by giving them something extra to recognize this achievement,” shared Diane Horan, CTC, director of Strategic Partner Networks with AmaWaterways.

Horan, a longtime advocate of agent education and The Travel Institute, said the new bonus commission applies to any new booking for travel in 2022 or 2023 and is combinable with some additional promotions that may also be available at the time of booking. For advisors who graduated earlier in 2022, the program is retroactive to January 1 allowing 90 days from announcement of the bonus program for early 2022 graduates to complete a new AmaWaterways river cruise client booking.

According to Guida Botelho, CTIE, director of training for The Travel Institute, the AmaWaterways bonus commission in effect decreases the cost of certification by approximately 10%. “We applaud AmaWaterways, the leader in luxury European river cruising, for their efforts to support, recognize and reward travel professionals who go above and beyond to achieve a higher level of professionalism, career success and satisfaction via certification. Together with our graduates, they are creating truly amazing travel experiences,” she said.

To receive their $50 USD, pre-paid digital Visacard,* graduates must first register for the commission and then email AmaWaterways providing their date of certification along with the passenger’s full name and booking number. The card can be used everywhere Visa debit cards are accepted and is redeemable for one year from date of issue; full details for the commission plan are available online at registration.  Learn more at The Travel Institute.

Delta Airlines Jet

Higher prices, delays, cancellations and bigger crowds are taking a toll on the satisfaction rating passengers assign their airlines. Load volume is up, and prices are up, but according to the J.D. Power 2022 North America Airline Satisfaction StudySM, satisfaction is down. Read the rest of this entry »

Norwegian Cruise ship port of Seattle

Norwegian Cruise Line (NCL), is celebrating the 17th and final ship in its fleet to return to service. NCL’s return to service after a 500-day pause began with Norwegian Jade’s July 25, 2021 sailing from Athens (Piraeus), Greece. Since then, the Brand has systematically relaunched its ships around the world, welcoming guests and crew members aboard. Read the rest of this entry »

New Zealand on map

Prime Minister Jacinda Ardern of New Zealand said on Wednesday the nation will reopen its international borders on July 31 at 11:59 PM. Cruise ships will be permitted in local ports on the same day. Read the rest of this entry »

United Airlines Aircraft

Updated May 17th 10:41 PM. United to resume service of 777 fleet pending final approval

United Airlines suspended seven of its long-haul flights in June citing a diminished number of aircraft resulting from the grounding of their Boeing 777’s after an engine disintegration showered a Denver community with debris.  Read the rest of this entry »


Seven-time Olympic medalist and 19-time World Champion gymnast Simone Biles has just landed another very special title to her decorated career – godmother for Celebrity BeyondSM, Celebrity Cruises announced yesterday. Read the rest of this entry »

Small jet airplane

Regional airline carrier Republic Airways, operating American Eagle, Delta Connection, and United Express regional flights, has requested the Department of Transportation (DOT) to grant an exemption from a rule requiring training pilots to log a minimum of 1,500 hours of flight time prior to flying passengers on a commercial airline. Read the rest of this entry »

VIA Rail is transforming into a vehicle for change in Canada! On April 19th, we reached another milestone towards that objective as we unveiled our five-year sustainability plan and announced our participation in the world’s largest corporate sustainability initiative, the United Nations Global Compact.

So what are we doing to be part of the solution in helping create a better tomorrow?

Zero-Waste Train is on its way

We want to reduce our environmental footprint at every step of your journey. That’s why as part of this plan we will focus on minimizing waste generation, ensuring products and packaging are reused and recycled. The goal? Welcoming you on board zero-waste trains in the Québec City-Windsor corridor by 2025.

Reducing our greenhouse gas (GHG) emissions

By choosing to take the train, you are already using one of the most environmentally friendly modes of transportation. But that doesn’t mean we have to stop here: as part of our plan, we aim to reduce our GHG emissions by 30% or more by 2030, compared to 2005.

Sustainability is at the heart of the future we are all building together, and these are only a few examples of the ten goals we have set. Click on the link below to learn more about our plan.

Hyatt Logo

Hyatt Hotels Corporation yesterday announced the Inclusive Collection, a new global leisure portfolio of nine distinct resort brands. The Inclusive Collection consists of nine all-inclusive luxury brands, many of which are the AMR Collection properties acquired through Hyatt’s purchase of Apple Leisure Group in 2021.  Read the rest of this entry »


Royal Caribbean Group (NYSE: RCL) last week reported a first quarter 2022 net loss of $(1.2) billion and loss per share of $(4.58).

The Group continues to make strides in its healthy return to operations in a strong demand environment. Load factors continue to improve sequentially with total revenue per Passenger Cruise Day up versus record 2019 levels. Operating cash flow significantly improved throughout the first quarter and approached breakeven in March. Read the rest of this entry »

American Airlines airplane

The U.S. Travel Association and other signatories sent a letter to the White House Coronavirus Response Coordinator requesting the end of pre-departure Covid testing for air travelers to help the economy bounce back and return to normal.

The letter was signed by American Airlines, Carnival Corp, Marriott International, Walt Disney Co’s Disney Parks, the U.S. Chamber of Commerce, U.S. Travel Association and others.

“Given the slow economic recovery of the business and international travel sectors, and in light of medical advancements and the improved public health metrics in the U.S., we encourage you to immediately remove the inbound testing requirement for vaccinated air travelers,”  the letter stated.

All air passengers 2 years or older with a flight departing to the US from a foreign country have been required to show a negative COVID-19 viral test result taken no more than 1 day before travel, or documentation of having recovered from COVID-19 in the past 90 days.

The travel industry has expressed concern that many Americans are not traveling internationally fearing they will test positive and be stranded.

Beyond Times Square (BTSQ), a New York City-based destination management company with a 19-year history of delivering tailormade, luxury travel programs announces the launch of their 2022 VIP New Year’s Eve Gala in Times Square. This highly anticipated event is perfect for those seeking a sleek, sophisticated way to usher in the New Year by attending a luxurious private affair in a climate-controlled environment, done only the way New York City can – and ultimately avoiding both the city’s crowds and its unpredictable December weather.

The venue for this upscale gala is the stunning R Lounge and Library at the Renaissance New York Times Square, where guests will enjoy stellar views of the celebration taking place three stories below. Located in the center of Times Square, and thus in the center of the festivities, makes this location a prime spot to take it all in. Plus, the R Lounge and Library at the Renaissance New York Times Square is no stranger to making sure its party goers have an outstanding time, as they have been host to this event for a decade now, always to sold-out crowds including repeat revelers, international visitors and those who have had New Year’s Eve in Times Square on their bucket list for years.

The 2022 VIP New Year’s Eve Gala in Times Square starts at 8:00 PM and continues until 1:00 AM. During this time, not only will guests be treated to unparalleled panoramic views of the New York City NYE Party and the world-famous Times Square Ball, but they will also enjoy lavish passed hors d’oeuvres, hot and cold food stations, sumptuous desserts, premium open bar and specialty cocktails, champagne toast, live entertainment, and dancing.

“Travel advisors and BTSQ travel fans have been asking us for a VIP New Year’s Eve experience. We always listen to their travel passions and deliver – and our NYE Gala is a perfect example of that,” said Joel Cohen, General Manager at BTSQ. “As a leading luxury travel company, we have two decades of experience both in creating and operating luxury tours in our destinations and hosting high-end events. The NYE Gala is the newest addition to our NYC Holiday Experience lineup and the crowning jewel of BTSQ’s luxury destination event collection, which also includes a Thanksgiving Parade Viewing Party, the Rockefeller Center Christmas Tree Lighting Event, and holiday lights and window display tours in NYC.”

In addition to the NYE Gala Premium Admission, the opportunity also exists for both VIP and VVIP tables to be purchased – perfect for those worldly guests who want to take their celebration to the next level of luxury. Effective immediately, guests can take advantage of a pre-sale offer and secure admission and/or tables before the rates increase. Pre-sale rates start at $2,499. This pre-sale offer ends on May 15th. Hotel accommodations can be arranged as well, for an additional cost.

To book now, or should you require more information, simply call your local Travel Advisor, book your NYE Gala Premium Admission online or contact our destination experts at (800) 999-8160 to book your VIP/VVIP tables and to build a New York City vacation like no other around this amazing experience. This experience is commissionable for Travel Advisors. And as always, Beyond Times Square offers the best hospitality and flexible booking policy to help you book with confidence!


About Beyond Times Square

Beyond Times Square is a destination management company with a 19-year history of delivering tailormade, luxury travel programs with authentic local experiences. With its exceptional expertise and extensive network of specialists, local experts, and high-quality vendors in the travel industry, Beyond Times Square offers supreme hospitality to both individual and group travelers in New York City, Washington D.C., Boston, Philadelphia, Niagara Falls, and surrounding areas. For further information, please visit


Women take selfie at Mt FujiCollette, global tour operator, launches a “Share Your Travel Moment” giveaway for travel advisors, in honor of travel advisor appreciation month. 

The giveaway, which is open to all travel advisors, can be accessed through Collette’s Travel Agent Network page on Facebook.  Once a travel advisor joins the page and posts their favorite travel moment, they will be entered to win a $1,000 travel voucher.

“Joining the Travel Agent Network on Facebook is a great opportunity to learn and share all the latest information about new tours, flash sales, and product offerings with your clients.” said Jaclyn Leibl-Cote, President and Chief Brand Officer of Collette. “

The winner will be announced in early June.  If advisors don’t want to wait until the giveaway is announced, Collette also offers 50% off land for advisory travel and 25% off land for companion travel. Bookings can be made beginning 180 days prior to departure.

Carnival Cruise Line cruise ship in port


With the departure of Carnival Splendor from the Port of Seattle today, Carnival Cruise Line celebrates the restart of its entire fleet of ships and Carnival becomes the first major cruise line in the U.S. to achieve that milestone. Read the rest of this entry »

United Airlines

Starting this June, United will be the only U.S. carrier to offer nonstop service between Melbourne and the United States

United announced this week the return of its nonstop service between San Francisco and Melbourne, beginning with three weekly flights this June. The restart of this route complements United’s existing service between Sydney and the airline’s hubs in San Francisco and Los Angeles. United will now be the only U.S. airline to offer nonstop flights from the United States to Melbourne.

“The fact that we retained daily passenger service to Australia throughout the lowest points of the pandemic – and were the only airline to do so – shows our commitment to Australia,” said Patrick Quayle, senior vice president of international network and alliances at United. “We are thrilled to resume our San Francisco to Melbourne service and see a bright future ahead for United, for Melbourne, and for US-Australia travel.”

Since Australia announced in February that the country would open its borders to international travelers after being closed for nearly two years, there has been remarkable growth in travel demand from the U.S. United has more capacity from the United States to Australia than any other U.S. carrier, and the resumption of the airline’s San FranciscoMelbourne service will provide customers with even more access to Australia ahead of the busy summer travel period. Additionally, United’s recently announced commercial alliance with Virgin Australia will offer further connectivity to top Australian destinations with convenient one-stop flights.

United has worked closely with the Victorian government on the resumption of this service, as well as on broader plans for the market as demand continues to grow.

“We’re backing more direct international flights to Melbourne because we know the critical role they play in supporting Victorian businesses and creating jobs,” said Martin Pakula, Victorian Minister for Industry Support and Recovery. “Having more direct flights from the U.S. means it is even easier for visitors to come to Victoria and enjoy everything we are famous for – whether that’s our major sporting events, food scene, or cultural institutions.”

United began offering direct service to Melbourne from Los Angeles in 2014 and launched nonstop flights between San Francisco and Melbourne in October of 2019, prior to the onset of the pandemic.

Tower of London

Adventures by Disney this week announced new 2023 itineraries, including programs to Sicily and the British Isles. Their Private Adventures program, for groups of up to 12 guests, will return as well and will be available to book on May 13th. Read the rest of this entry »