Ask cruisers young and old for their number-one complaint about onboard service, and it’s likely to be “slow internet.”
The cruise company this week announced that it will be the first cruise line to outfit all its ships — Royal Caribbean, Celebrity, and Silversea — with SpaceX’s Starlink internet service, beginning with Celebrity Beyond on September 5 and then rolling it out to every ship by the first quarter of 2023. But Royal Caribbean is on the case. Royal Caribbean VOOM, touted as the fastest internet at sea, is now available on every Royal Caribbean ship. The company’s website indicates the service has a six times faster WiFi speed than any other cruise ship.
For now, Starlink Maritime only covers parts of North and South America (including the Caribbean), Europe, Australia, and New Zealand. SpaceX says it plans to make it available to most of the world’s oceans by the time of the RCCL rollout.
The service will cost the cruise company roughly $5,000 monthly and has at least a $10,000 upfront hardware fee, according to TechCrunch.com. But it will enable what customers are asking for: fast internet, videoconferencing, and video streaming.
Royal Caribbean said Starlink, which has been in testing since June on Freedom of the seas, “received tremendous positive feedback from guests and crew.”