Clients can spot a quiet confidence. Feeling good about your travel practice, its prospects and the job you are doing for clients shows. People rally behind the self-confident person who carries their confidence with grace.  It’s easy to understand why: confidence inspires confidence.  Yet, confidence must be genuine and authentic, borne of a sense that you can actually accomplish the tasks and projects you set out to do, and you can accomplish them with style.

There are a few things each of us can do to maintain the proper attitude and to generate the inner confidence we need to approach each and every day correctly. Confidence can be built. Read the rest of this entry »

There is no substitute for the passion you have and project for your profession. Well over three years ago, TRO authored the webinar entitled The 7 Characteristics of Top Travel Agents. The very first characteristic on the list was passion for travel. When an agent truly loves what he or she does, it shows and communicates to clients. But it’s not enough to be excited about travel – you have to be excited about your clients’ travels!

One of the great things about travel is the excitement our clients bring to the relationship. Everyone gets excited about the trip to the beach, the weekend getaway, the cruise or the first trip to a new destination. Leisure time is hard-earned and clients are excited. Clients bring their plans to you and naturally anticipate that you will share in their excitement. At the beginning of every meeting, Read the rest of this entry »