There are loads of lessons to be gained by watching a professional waiter. In many ways, the profession of being a server in a dining establishment is especially instructive. Not only do most of us have frequent exposure to waiters, but many of us have actually been servers.
Who does not enjoy a truly great waiter? It does not matter if the meal is in a breakfast diner or a fine restaurant, a great waiter improves the experience. Equally true, a bad waiter can ruin the best of food. Here’s what I see as the quality that makes a great waiter great: intuition and timing. Read the rest of this entry »