I recently read a post from Seth Godin which got me thinking. (His words usually do.)

He referenced the early automobile and how roads were built to provide a path for leisurely drives out into the country. Families would take a ride on a Sunday to enjoy the scenery and perhaps stop along the way for a picnic. Hence, the concept known referred to as the Sunday driver.

You can picture pops behind the wheel, with mom and her bonnet secured tightly around her neck bouncing along a dirt road with no particular destination in mind. To me, that conjures up a delightfully civilized picture in Read the rest of this entry »

When I mention this in my live programs, I usually get more than a few giggles in disbelief. I then tell the audience: “I mean it. I don’t like a lot of people. Who said that I have to ‘like’ everybody? The word ‘people’ is too general for me to rubber-stamp my affection toward anybody and everybody who can fog a mirror.”

Like in my live programs, I think it is time to hear my rationale.

The secret is not to like everybody, but to like the people you like. And then, be willing and eager to do everything within your power to service these people. No rules. No exceptions. No excuses. Not when you just feel like it. All the time. Read the rest of this entry »