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Top Ten Things to Know About Emerald Azzurra

I was invited by Emerald Cruises to experience the brand new Emerald Azzurra yacht that debuted 3-months ago. I spent a glorious two weeks sailing her from Dubrovnik to Athens, with port stops in Montenegro, Albania, Greece, and Turkey. It was a perfect mix of well-known ports and off-the-beaten-path destinations...
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Disney Cruise Line eliminates vaccination requirement for children ages 5 to 11

Disney Cruise Line is dropping its requirement for children over the age of 5 to be fully vaccinated before sailing. The cruise line’s website reads: (more…)
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Heathrow extends passenger cap into late October

In a move aimed at reducing the ongoing disruptions caused by the surge in post-pandemic travel and staff shortages, London's Heathrow Airport has extended the cap on the number of daily passengers through late October to 100,000 passengers per day. Originally, the limit on the number of daily passengers was...
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FAA issues and then cancels NYC air traffic delay warning

In an unusual move, the Federal Aviation Administration (FAA) issued a flight delay warning for the New York City area airports via a Twitter message late Monday afternoon, only to cancel the warning four hours later. Due to unexpected staff availability tonight, the FAA must reduce the flow of aircraft...
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Renew Your U.S. Passport Online in August

The U.S. Department of State is permitting an initial test of online passport renewal for 25,000 individuals. The pilot program is part of a Biden administration effort to make travel and passport acquisition easier to accomplish. (more…)
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Ireland’s Puck Fair- No Kidding, the Goat is King

King Puck Statue (Photo Wikimedia contributor User:Itub) For three days each year in August, more than 20,000 people converge on Killorglin in Kerry in Southwest Ireland for the coronation of a goat. But not just any goat. (more…)
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New Mississippi Riverboat Passes Sea Trials

The newest riverboat for the Mississippi River passed sea trials late last week and is on its way to New Orleans for an on-time start to its inaugural season on the Mighty Mississippi. American Cruise Lines announced that it has accepted delivery of the American Symphony from Chesapeake Shipbuilding as...
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Volcano erupts near Reykjavik and Keflavik International Airport

According to the Icelandic Ministry for Foreign Affairs, a small volcanic eruption occurred in southwest Iceland, approximately 20 miles from Reykjavik and 10 miles from Keflavik International Airport. A YouTube livestream of the eruption showed lava pouring from a fissure reported by the Iceland Monitor. According to the Icelandic Ministry...
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Angela Hughes grew up in the travel business, starting in her parents’ agency as a teenager delivering tickets. But she was almost ready to throw in the towel a couple of years ago when her family vacation was ruined by constant phone calls from clients.

Fast forward to today. Hughes is in Menorca, Spain, vacationing with her daughter. With a team of three assistants that share her back-office CRM and team platform, she will take a call or two from her high-end clients a couple of times a week. But, even with $3 million in personal sales so far this year, she will not allow her work to prevent her from having some all-important family time.

“When you own an agency with ICs and a big book of clients you’re never fully off,” Hughes says. “But making modifications to work smarter can make all the difference.”

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Tourism Cares 2022: Beyond the Virtual

When Tourism Cares was formed in 2005, it was called Tourism Cares for Tomorrow. Now 17 years later, we find ourselves in that tomorrow. The environmental protection issues the organization was founded to address are no longer concerns for some distant future. They are extremely pressing issues that are right on top of us.

The vision Tourism Cares was founded on looks even better in hindsight than it looked at its inception. It was a mobilization based on the realization of people in the travel industry that environmental degradation, if allowed to go too far, would destroy their businesses.

It was the travel industry stepping up and taking responsibility to protect the environmental and cultural resources it depended on to operate its businesses. In the face of decades of inertia and failure in the public sector to take meaningful action to confront the problems of environmental destruction, it was an industry saying, “If not us, who? And if not now, when?”

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Travel trade insurance company Trawick International provided a useful snapshot of each major cruise line’s pre-trip health and safety requirements in a TRO webinar last week.  The webinar provided information current as of last week, though fast-moving protocols may potentially change tomorrow. The webinar will be posted on TRO’s Webinar Page on Monday afternoon, August 8th. Read the rest of this entry »

CroisiEurope Offers Savings For 2023

CroisiEurope Cruises announced its worldwide program of 2023 river, canal and ocean itineraries, which are now available for booking. The 2023 cruise catalog features 170 itineraries on 55 ships, sailing on 45 waterways in 40 countries.

To celebrate, CroisiEurope is offering an early booking discount of 15 percent on most 2023 itineraries when booked by August 31, 10 percent if booked between September 1 and October 15, 2022 and 5 percent for bookings made between October 16 and November 30, 2022.

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Incoming Success Strategy

Here is some food for thought that is designed to take much, if not all, of the stress out of your sales responsibilities.

I will use two examples to deliver my point. The first involves a house visit while the second involves a telephone.

If you invited me to your home, I would enter looking for directional cues coming from you. You would tell me when it is time to sit and where to sit. You would tell me when it is time for a drink and when we will be eating. You would be in control. I would be on my best behavior and wait for instructions.

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No Vax Cruising—I Think This Is A Bad Idea

With mixed emotions, I read story after story about all the cruise lines that are dropping the COVID-19 vaccination requirements as the Centers for Disease Control relaxes their advice concerning the disease.  One half of me says, “fantastic; finally, we can get back to normal!” And the other half says, “we are still very far from normal.” Read the rest of this entry »

An increasing number of travelers today are looking to stay in luxury villa rentals due to the increased personalization, space, and home-away-from-home experience that they provide. As a result, trends are rapidly emerging in the luxury villa rental industry that differs from traditional hotel tendencies. Here’s a look at five trends travel advisors and their clients should know: Read the rest of this entry »

Growing Up and Onward, with KHM Travel

KHM Travel Group started as a small, family-owned business in Brunswick, Ohio. Now, 17 years later, they have grown to be a powerhouse in the independent travel agent community with a focus on caring for each agent—and a multi-suite complex to house their growing employee base (70+). With a first-class listing over at Host Agency Reviews and 4,500+ independent agents around the US, they must be doing something right.

KHM knows the position of agents is to provide the traveler with the best travel experience possible, and has made it a goal to provide the tools and training to facilitate this.

“Education has always been the hallmark of who we are. Part of the education process is really getting to know our travel advisors. Every advisor has the unique ability to reach different people and create travel experiences for them,” said President and CEO Rick Zimmerman.

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I had to admit to myself that I was a bit nervous about interviewing Laurie McAndish King. As the accomplished writer of An Elephant Ate My Arm: More True Stories from a Curious Traveler, published last year, she’s seen a rise in popularity. This book has won first place in the Paris Book Festival, with individual stories in the collection winning multiple other awards. Her writing voice is clearly her own, a daunting task most writers struggle with on a daily basis. So, yeah, I was clearly nervous that my questions wouldn’t grab her attention. I couldn’t have been more wrong.

From the starting conversation about our video backgrounds, there was a curiosity radiating from the image on the computer. Three minutes in, she’d asked more questions than me. When it naturally came around to a starting point, I launched in with the biggest question first: did you start this collection of stories during the primary part of the pandemic?

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American Cruise Lines vessel

The newest riverboat for the Mississippi River passed sea trials late last week and is on its way to New Orleans for an on-time start to its inaugural season on the Mighty Mississippi. American Cruise Lines announced that it has accepted delivery of the American Symphony from Chesapeake Shipbuilding as scheduled. American Symphony is the 5th riverboat in the Line’s ground-breaking new series and the 15thsmall ship built by Chesapeake for American. The 175-passenger new boat will immediately join the company’s expanding Mississippi River fleet. American Symphony’s first cruise is set to depart on August 27th from New Orleans, and American Cruise Lines plans to christen the riverboat during its inaugural cruise on August 30th in Natchez, Mississippi.

American Symphony is part of our ongoing commitment to leading the U.S. River Cruise market by introducing innovative small ships every year,” said Charles B. Robertson, President & CEO of American Cruise Lines. “Smaller is better on the rivers. We look forward to American Symphony’s first season on the Mississippi, as well as the introduction of sister ship American Serenade early next year.” Read the rest of this entry »

Dr. Carol Dimopoulos has a unique background that bridges the educational tourism sector and academia. In her industry role she serves as CEO and founder of Learning Journeys, a company focused on global transformational journeys which encourages participants to immerse in their interests and passions. The organization focuses on incorporating education into the global travel platform as well as creating social exchanges which initiate economic opportunities for developing societies. Through her global exposure, she discovered what drives human empowerment at a core level. She is a well-respected assistant professor of entrepreneurship, speaker, published researcher and scholar on the subjects of DEI, social entrepreneurship, and responsible tourism. She also holds an MBA in strategic management from Sage Graduate School and a doctorate from The University of Illinois Urbana Champaign in Global Education and Leadership and earned a SUNY Fellowship in DEI-teaching and learning certification.

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With almost perfect temperatures the whole year, the Canary Islands are a popular getaway for travelers. Particularly Tenerife, the most populous island in the chain. Picturesque sand beaches stretch along the coasts surrounding cloud-covered mountains, and small villages once lost to volcanic explosions have been born anew. A flourishing culture with art, delectable food, and tasty wine… the Tenerife life is rest and relaxation immersed in naturally stunning views with a healthy helping of adventurous views and perfect beaches.

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Heathrow Airport

In a move aimed at reducing the ongoing disruptions caused by the surge in post-pandemic travel and staff shortages, London’s Heathrow Airport has extended the cap on the number of daily passengers through late October to 100,000 passengers per day. Originally, the limit on the number of daily passengers was to be lifted on September 11th. The cap was originally imposed in July but it appears the “”summer of air travel chaos” is being extended into Fall. Read the rest of this entry »