Good news for last-minute travelers: Things are looking up in the nation’s passport offices, as an influx of staffers and new technology has cut processing time for passport applications by two weeks, to as little as 35 days.

In a record-breaking fiscal year from October 2022 to September 2023, the department issued 24 million passport books and cards, more than at any time in the nation’s history. Now it promises that passport applications filed after October 2 will be processed in 8-11 weeks, or 5-7 weeks if you pay for expedited service, not including time in the mail.

Staffing is up 10% and there are “hundreds of additional staff in the hiring pipeline,” the US State Department reports in a press release (Department of State Reduces Processing Times, Breaks Records for Passport Issuances – United States Department of State). “We remain focused on lowering processing times, and this reduction is an important first step.”

Still, the department said, “we encourage anyone considering future international travel to check their passport’s validity early and often. Apply well in advance of your potential travel and at least 6-9 months ahead of your passport’s expiration date. Check your passport’s expiration date today and visit travel.state.gov to plan your 2024 travel with the latest passport guidance and travel information.”

And of course, call your travel advisor!

If you need to renew or apply for a new passport, you may face longer than average wait times. The State Department is reporting significant backlogs for both renewal and new passport applications due to pandemic-related disruptions and delays.

During the COVID-19 pandemic, the State Department had to temporarily shut down passport agencies and centers for health and safety. Operations have now resumed, but they are still not back to normal pre-pandemic processing times. The State Department estimates that it will take between 10 to 12 weeks for routine service.

The backlog is not just due to shutdowns, however. Many Americans put off applying for or renewing their passports during the height of the pandemic, due to travel restrictions and health concerns. Now that more people are beginning to plan travel again, the State Department has seen a surge in new applications, contributing to longer wait times. They are advising people who need a new passport to apply now for the holidays and avoid paying expensive fees for expedited service unless truly necessary.

The delays and increased demand underscore the importance of applying for or renewing your passport with plenty of lead time. While the State Department aims to eventually return to normal processing times, the backlog of applications may continue to impact turnaround times for some months. If planning international travel, ensure your passport is up to date and allow a minimum of 4 to 6 weeks to receive your new passport. With planning, most people should be able to get their passports in time for their trips, but flexibility and patience will be important in the short term.

It’s 2:00 on Friday afternoon of Memorial Day weekend, and I’m waiting in line at the Tip O’Neil Federal Building in Boston to pick up my replacement passport for the one I lost. For the second time in two weeks.

I’ll note that I’ve had passports for 50 years before I lost my first one last month. I know it’s in my house somewhere, as I used it to fill out a form for my Lindblad Expeditions/National Geographic cruise to British Columbia and Alaska. Then, it just disappeared.

What do you do when your passport is lost and you are cruising to Alaska in two weeks? You take any appointment that’s available at any US Passport Office, and get in your car and go.

If the closest office is in Portsmouth, NH, though, you’re in luck. Think of it as a road trip to a quaint and peaceful New England town, where the passport office is small and uncrowded, and the staff really does try to be helpful. Who cares if it is 280 miles from home, and your appointment is the day before you sail? Read the rest of this entry »

On Friday, September 16th, the US State Department began the test run of their online passport renewal program. Almost 24 hours later, the program met its monthly quota of 25,000 participants and shut down temporarily. Stated in a post on their website, “We are temporarily closing down the online renewal service to new customers and plan to reopen it again in October.”