Monthly Archives: September 2021

Posted In: Agent Perspectives

I know that during November and December, thoughts turn to either staying closer to home or heading for sunnier climes. Given the pent-up demand for UK-bound travel among many of your anglophile clients, use some of these ideas to start conversations about spending a few days in the UK, either side of Thanksgiving.

Several of them might be tempted sampling their favourite single malts among other aficionados at the Malt Whisky Festival in northeast Scotland, while others (like me) will be attracted to the baroque tones at the Mozartfest in the Georgian city of Bath. Others will like the of combining great stately homes and castles imaginatively dressed for the festive season with gluhwein, bratwurst, and mince pies at Christmas Markets in historic settings. Families will certainly enjoy taking a spin in some pretty spectacular locations in and around London.

Look closely. Think carefully. Opportunities to sell these brilliant ideas have been missed in the past. Don’t let them happen in the future. With so much to choose from, let’s fine-tune your choice, add a few more bells and whistles, and gift wrap it for your customers. Read the rest of this entry »

Posted In: Deck Plans

The writer was a guest of Silversea Cruises for the purposes of this review.

Delayed for months by the never-ending pandemic, Silversea’s magnificent new vessel, Silver Moon finally welcomed her first passengers this Spring. Silver Moon began a series of cruises beginning and ending in Athens. And each and every one of them showcased what’s on board this wonderful ship.

Greece rescues the Cruise Industry

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It Matters Who You Travel With

I noticed recently that Expedia is using the slogan, “It matters who you travel with.” I found that to be a curious choice for the mega online travel agency. I agree with the statement wholeheartedly, but applying it to Expedia is a mismatch. It would be appropriate if you applied the slogan to the American Society of Travel Advisors.

ASTA used to use the slogan, “Without a travel agent, you’re on your own.” And it was, ironically, Expedia who taught me the truth of that statement. It was a hard lesson.

It’s surprising to me that after so many years Expedia still has customers. I have to think that the people who still book with Expedia have never had anything go wrong on a trip. Because if you book with Expedia, and something does go wrong, you really are on your own. At least that was the case in my experience. Read the rest of this entry »